FAQ

Where are the costumes coming from?

We are continually expanding our collection to be able to provide you with the best possible selection of costumes. We buy new costumes or manufacture them according to historical originals. We can also manufacture individual items for you in our studio.

What does the rental fee include?

Starting from a rental fee of 50 € individual alterations like trouser length or the hem of a skirt are included. Renting can be done by merely showing ID and paying in cash or via EC card. There is no security deposit needed. The usual rental price covers three days or one weekend.
Before pickup, your outfit is assembled and freshly pressed so you can focus on more important things. All this and the final cleaning are included in the rental price.
 
In case you need an outfit longer, the following extension fees are charged according to the additional period of time: 10 % of the base price per day, 30 % for one week, 50 % for one month.

Which clothing sizes are available?

Women: Clothing sizes starting at 32, 34, 36, 38, 40, 42 etc. up to size 60 including all short and tall sizes
Men: Clothing sizes 44, 46, 48, 50, 52 etc. up to 68 including short and tall sizes as well as patent leather shoes in sizes 6 to 13
 
Children: Children’s clothing sizes are available from size 98 to 164
 
The best way to ensure the optimal fit would be to try on the chosen items in our studio. Waist size as well as skirt, trouser and arm lenghts are customised individually. If you want us to send the items to you we ask you to indicate your measurements and clothing size as accurate as possible(see size charts) If one size is not available, we can order it or make it to measure.

Are outfits available in any size?

To make sure that your costume fits you perfectly you can indicate your exact measurements during the ordering process. If your chosen outfit is not available in your size or is already rented by someone else, we can offer you an alternative costume in the same price range. You are also welcome to personally make a selection with professional advice in our studio at Hohenzollernstraße 22a.

How do we deliver?

We ship Germany-wide using UPS.The price depends on the package weight. We can also issue a collection request for you.

Do you have costume XY on hand?

Our costume rental offers approximately 20.000 costumes consisting of about 50.000 individual parts. That is why we can give you a positive response to almost any request. Should a costume not be available at short notice we will be happy to order or manufacture it for you.

How is the price determined?

The price is determined by the aquisition price, the personnel costs, the storage costs, the alteration costs and the cleaning costs. Those can vary considerably since some materials are more difficult to clean than others.

What does it cost to tailor custom-made items?

Since our studio is located in Munich, we estimate German wage costs. We employ qualified staff to alter or manufacture your costume to your full satisfaction. We invest into the future an thus also train tailor apprentices. Prices vary according to the number of hours that are needed for the article of clothing as well as the cost of materials.

What does the dressing service/exchange service cost?

We arrive with an expert team of tailors and costume designers to your event. We also bring along the necessary equipment like ironing machine, sewing machine etc. We were able to aquire the relevant know-how by working in many different areas. The price for this service is calculated according to distance, number of guests needed to dress and possible accommodation costs for the team.

Is there a discount for amateur drama groups?

For amateur drama groups there is no additional charge for an extended rental period of up to three months. Verification is required.

Is there a discount for large groups?

If you send us a request to outfit a larger group we can put together an individual offer for you.

What happens if I damage or lose a costume? Does my insurance pay for it?

Since the insurance company assumes that we report every torn off button and damaged seam they charge very high insurance fees. That is the reason why the costumes are not insured by us.
 
Should you actually damage one of our costumes/garments we only charge you for repair costs and additional cleaning should it be necessary.However, if you return the costume/dress/suit damaged irreparably you are charged for the entire garment.
 
If another person is responsible for the damage, their liability insurance will pay for it.

Are there different price categories?

We have costumes for carnival, theatre, film, photography, advertising, shows and much more in every price range. We offer expertly tailored, individually made garments based on historical models as well as high-quality theatrical costumes and accessories. Also available are protagonists from the latest blockbusters and low-priced costumes for stag parties.

Are there times when there is more business than usual?

Monday through Wednesday you can take your time choosing and trying on clothes. Thursday, Friday and Saturday are collection days which may cause short waiting times. You are also welcome to make an appointment with us.

When are opening hours?

Monday through Friday from 10.00 a.m. to 7.00 p.m. Saturdays from 10.00 a.m. to 2.00 p.m. And of course we can make an individual appointment outside of our opening hours.

Can all costumes/evening wear be rented and bought?

You can purchase all items from our selection as well as your outfit after the event. Please inquire about the purchase price. The rental price is counted towards that price in case of purchase. Certain products, for example wigs, are only for sale and cannot be rented for hygenic reasons.

Can I return costumes on a Sunday?

If you cannot return your outfit during our opening hours, you can use our take-back flap 24/7. It is located in our inner courtyjard/ atrium in a small pavilion. Talk to an employee to receive a return bag with your corresponding rent number.

Do you have identical costumes in larger numbers and in different sizes?

We have various garments in numbers of up to 200 pieces on hand. Please send requests via e-mail. We will gladly send you more detailed information.

Are there parking spaces?

There are parking spaces with parking meters in the Hohenzollernstraße. You are welcome to briefly park in our yard to collect your costumes.

Can I come by beforehand to reserve a costume?

Certainly! The sooner you come, the larger the choice will be. You can pick out what you are looking for without any time pressure and reserve the desired garment for a particular date with a down payment of 1/3 of the rental fee.

How far in advance do I have to come by?

That is entirely your choice. Certainly, it is more relaxed for you and us if you come some time in advance to give us enough time to make adjustments to your outfit.

Do I have to make an appointment?

No, you can come by at any time during our opening hours. If needed we are happy to make an appointment outside our opening hours for larger groups.

I am not sure what to dress up as yet?

No worries. Our expert team will be happy to advise you.